Terms & Conditions

By accessing or using the SMMQuality website and services (the "Services"), you ("Client," "you," or "User") agree to be bound by these Terms & Conditions ("Terms"). If you do not agree, do not use the Services. SMMQuality may update these Terms at any time; continued use after changes are posted constitutes acceptance of the revised Terms.

• "SMMQuality," "we," "us," or "our": Refers to the operating legal entity of SMMquality.
• "Services": Means the social media marketing services offered through the SMMQuality platform, including but not limited to followers, likes, views, comments, shares, and related engagement metrics.
• "Platform(s)": Refers to third-party social media services on which Services are delivered - for example, Instagram, YouTube, Facebook, TikTok, or X (Twitter).
• "Order": Means a request submitted by a Client for one or more Services.
• "Drip-feed": Means gradual, scheduled delivery of an ordered quantity over time rather than all at once.

SMMQuality provides social media marketing (SMM) panel services that let Clients purchase engagement metrics for supported social media accounts and content. Package availability, pricing, and delivery specifications for each Service are listed on the relevant service page at the time of order and are incorporated into these Terms by reference.

You must be at least 18 years old to use the Services. By placing an Order, you represent that you either own the social media account or content submitted for Services, or that you have the account owner's authorization to request Services on their behalf. You're responsible for ensuring your use of the Services complies with all laws applicable to you.

Orders are placed by submitting the public URL, username, or other identifier requested for the applicable Service, along with accurate order details. SMMQuality isn't responsible for delays, non-delivery, or errors resulting from incorrect, private, or incomplete information submitted at the time of Order.

All prices are listed in the currency shown at checkout and may change without notice for future Orders. Payment must be completed before an Order is processed. SMMQuality uses third-party payment processors (supporting UPI, cards, Net Banking, and PayPal) and does not store full payment card details.

Delivery timelines vary by Service, package size, and Platform conditions at the time of Order. Timeframes shown at checkout are estimates, not guarantees. Some Services are delivered via drip-feed to more closely resemble organic growth patterns. Delivery may be delayed by factors outside SMMQuality's control, including changes to a Platform's own systems or policies. Clients can monitor Order status through their account dashboard.

You may request a refund if an Order isn't delivered within a reasonable period beyond its estimated window and SMMQuality is unable to complete it. Refunds are not available:

• Once an Order has been delivered as described;
• For Orders cancelled after processing has begun; or
• For engagement that a Platform later removes as part of its own policy enforcement.

Approved refunds are issued to the original payment method or credited to your user wallet within standard business days.

SMMQuality does not own or control the Platforms on which Services are delivered. Accordingly:

• SMMQuality does not guarantee that purchased engagement will increase organic reach, improve algorithmic recommendations, or affect search or discovery rankings on any Platform.
• SMMQuality does not guarantee that delivered engagement will remain visible indefinitely. Platforms periodically review and remove engagement they determine to be inauthentic, and SMMQuality has no control over those reviews.
• SMMQuality does not guarantee that using the Services will not result in a restriction, warning, suspension, or termination of your account by a Platform. Platforms enforce their own policies against artificial engagement at their own discretion.

By placing an Order, you acknowledge these limitations and accept that you're using the Services at your own discretion with respect to each Platform's own terms of service.

You agree not to use the Services to promote content that's illegal, that infringes the rights of others, or that violates the applicable Platform's own community guidelines (independent of the engagement-specific limitations in Section 9). SMMQuality may refuse or cancel any Order at its discretion, including where it suspects fraudulent payment or abuse of the Services.

All content on the SMMQuality website - text, graphics, logos, and software - belongs to SMMQuality or its licensors and may not be copied, reproduced, or distributed without permission.

To the maximum extent permitted by law, SMMQuality's total liability for any claim arising from your use of the Services is limited to the amount you paid for the Order giving rise to the claim. SMMQuality is not liable for indirect or consequential damages, including loss of followers, engagement, revenue, or account access, arising from actions taken by a Platform.

You agree to indemnify SMMQuality against claims, damages, or expenses arising from your breach of these Terms or misuse of the Services.

Your use of the Services is also governed by our Privacy Policy, which explains how we collect and handle your information.

SMMQuality may revise these Terms from time to time. The updated version is indicated by a revised Effective Date; continued use after changes take effect constitutes acceptance.

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Disputes are subject to the exclusive jurisdiction of the competent courts in India.

Questions about these Terms can be sent to our support desk via email at [email protected] or through our WhatsApp Support Desk.